Solving Business Issues at the Root with EOS® and The Issue Solving Track™
Every business faces issues. But too often, companies waste time addressing symptoms rather than fixing the root cause. The result? The same problems keep resurfacing, draining time, energy, and resources.
Entrepreneurial Operating System® (EOS) provides a structured approach to problem-solving through The Issue Solving Track™ (IST), ensuring that leaders and teams get to the heart of issues and resolve them once and for all.
If your team is struggling with recurring problems, poor accountability, or ineffective meetings, it's time to master the EOS Issue Solving Track™ and start solving issues at their core.
What is The Issue Solving Track™?
The Issue Solving Track™ (IST) is a three-step process designed to help businesses Identify, Discuss, and Solve (IDS™) their most pressing issues. This structured approach ensures that teams focus on resolution, not just conversation.
1. Identify – Getting to the Real Issue
Many teams waste time discussing surface-level problems, but the key to real problem-solving is identifying the true root cause.
Ask why multiple times to drill down to the actual issue.
Avoid placing blame—focus on the process, not the person.
Ensure all team members agree on the real problem before moving forward.
2. Discuss – Getting All Perspectives on the Table
Once the real issue is identified, open discussion is key. This is where team members:
Share facts and experiences related to the issue.
Offer potential solutions and ideas.
Stay focused—avoid getting off track or rehashing problems.
The discussion phase should be constructive, not circular. The goal isn’t to talk about the problem endlessly but to move toward resolution.
3. Solve – Taking Action to Eliminate the Issue
A solution is only valuable if it is actionable. The Solve step ensures that the issue is:
Assigned to a specific person or team for resolution.
Clearly defined with measurable next steps, tracked as To Do’s.
Removed from the list once truly resolved.
By following IDS™, teams eliminate issues at their root, preventing them from recurring.
Why EOS® Companies Swear by The Issue Solving Track™
Companies that run on EOS® use IST to create a culture of accountability and continuous improvement. Here’s how it transforms problem-solving:
Eliminates Band-Aid Solutions – Instead of quick fixes, EOS® ensures long-term resolutions.
Fosters Open and Honest Communication – No more tiptoeing around issues or avoiding hard conversations.
Keeps Meetings Productive – Issues are solved efficiently without endless discussions.
Empowers Teams to Solve Problems Independently – Leaders don’t have to micromanage every decision.
Implement The Issue Solving Track™ in Your Business
Want to start solving issues at the root? Follow these steps:
Introduce IST in your leadership meetings. Dedicate time to IDS™ major issues.
Use the Level 10 Meeting™ format. Companies that Run On EOS® solve issues weekly in structured, high-impact meetings.
Encourage a problem-solving culture. Train your team to IDS™ issues on their own before escalating them.
Stay disciplined. Solving issues at their root takes practice—don’t fall back into old habits!
Ready to Solve Issues Once and For All?
If your team struggles with recurring problems, poor accountability, or unproductive meetings, implementing The Issue Solving Track™ can change everything.
At NextStage Fractional Leadership, we help businesses identify and solve issues once and for all. With greater clarity and accountability through EOS®, issues get solved at the root so teams can focus on growth.
Need help applying gaining traction in your business? Let’s talk! Contact us today to start solving issues for good.